Brief description of the position:
We are seeking a Receptionist to oversee our front desk on a daily basis and carry out a range of administrative and clerical duties.
What does a Receptionist do?
You will be our company’s initial point of contact as a Receptionist. Offering administrative help to the entire organization is one of our receptionist’s responsibilities. You will extend a warm welcome to clients and customers. Additionally, you will oversee front-desk tasks like call forwarding and the distribution of communications.
Since the job of a receptionist also involves providing customer service, having a friendly demeanor is a need for success. You should also be able to streamline office operations while responding quickly and effectively to emergencies. The ability to multitask and manage stress are crucial for this role. Flexibility is an advantage in this profession because it can need working in shifts.
In the end, a receptionist’s tasks and obligations are to make sure the front desk extends a warm greeting to visitors and completes all administrative chores to the highest standards.
Guests should be greeted and made to feel welcome as soon as they arrive at the office.
Point guests in the direction of the right person and office
Respond to, screen, and forward incoming calls.
Make sure the reception area is neat and inviting, and that it has all the supplies (such as pencils, forms, and brochures) that are required.
Give clear, concise information both in person and over the phone or email.
assemble, divide, and deliver daily mail and deliveries
Maintain workplace security by adhering to safety regulations and limiting access at the front desk (watch visitor logbook, issue visitor credentials).
Purchase front desk goods and maintain a stock inventory.
Calendar updates and meeting times
Make travel and lodging arrangements, and create vouchers.
Keep current records of your office’s costs and spending.
Perform additional administrative tasks for a receptionist, such as filing, photocopying, transcription, and faxing.
Qualifications and abilities:
Proven job experience as a front office representative, receptionist, or in a position similar
mastery of the Microsoft Office Suite
practical knowledge of office supplies, such as fax machines and printers
Professional demeanor and presentation
solid communication skills, both in writing and speaking
Possibility of being proactive and resourceful when problems emerge Excellent organizing abilities
time-management and multitasking abilities, as well as the capacity to prioritize activities
A customer-focused mindset
A Bachelor Degree is required, and office management certification is a plus.